Applicant Privacy Notice

How we use your personal data

We use your personal data to supply you with details of properties that we deem suitable for you, based on the information provided.  The lawful basis for this part of the service is legitimate interests – the processing is necessary for the legitimate interests of our business and all our clients to ensure that prospective tenants are matched to the best possible property for their needs.

We will also use this data to keep you informed of our other services, if you consented to this when you registered.  For this service, the lawful basis for processing your data is consent – this means that you must give your consent prior to receiving these communications.  Without your consent, we will not contact you regarding our services.

How we share your personal data

We store your information on our technology systems in the UK, some of which is managed by our IT service providers.

When we arrange a viewing of a property for you, your name will be shared with the property owner or a representative.

We will not further share your details; nor will we sell them to anyone.

Information received from other sources?

We do not receive information from other sources.

How long we keep this information about you

How long we keep your information depends on the outcome of the property search.

If a suitable property is found and you become a tenant, we will retain your information for up to one year after the end of your tenancy, unless it is deemed to be significant or there is valid reason for its retention. Financial records are kept for seven years. Financial records are kept for seven years.

If you do not become a tenant, your data will be retained for up to three months after the property search ends.